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Refunds: How and When They’re Issued

Understand how refunds work on Pulltrader and when you’ll see funds return.

Ryan Gonzales avatar
Written by Ryan Gonzales
Updated over 2 months ago

Refunds are issued when a return is approved or a dispute is resolved in your favor.

How Refunds Are Issued

  • Refunds go back to your original payment method.

  • You’ll receive an email confirmation once your refund is processed.

Refund Timing

  • Most refunds appear within 3–10 business days, depending on your bank or card provider.

  • Some banks may show a pending refund before it posts fully.

Vaulted vs Non-Vaulted Items

  • Vaulted items are verified before listing and are final sale unless the item is damaged during shipping or the wrong item was sent.

  • Non-vaulted items may be eligible for return/refund if not as described.

Refunds will always show on your bank or card statement under “Pulltrader App”

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